Hospital Prog Call Center Rep-.2 Day
- 📁
- Administrative
- 📅
- 243 Total Views
* Two to three years of customer service experience.
* Strong basic computer and keyboarding skills.
* Demonstrated excellent written, verbal and interpersonal communications skills.
* Demonstrates a pleasant telephone voice and helpful manner.
* Ability to work effectively with minimum supervision, while understanding role as part of a team.
* Must have strong interpersonal communication skills, including excellent problem solving and follow up skills.
* Proven strong analytical skills with ability to identify problems and initiate solutions.
* Demonstrates a forward-thinking approach, continually looking for ways to improve processes, tools and resources to best serve the healthcare providers accessing the service, and the primary/secondary clients.
* Knowledge of general computer software, including Microsoft Office.
Preferred Qualifications:
* Telephone-based customer service experience.
* Fluid knowledge of common medical and hospital terminology required.
* Experience working in a fast-paced healthcare environment, preferably including clinician interaction.
* Knowledge of specialty software, including Infinity, E-Centaurus, Cerner, and/or AMiON.
Physical Demands
Please click here to view the Physical Demands
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.
Children’s Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.
* Strong basic computer and keyboarding skills.
* Demonstrated excellent written, verbal and interpersonal communications skills.
* Demonstrates a pleasant telephone voice and helpful manner.
* Ability to work effectively with minimum supervision, while understanding role as part of a team.
* Must have strong interpersonal communication skills, including excellent problem solving and follow up skills.
* Proven strong analytical skills with ability to identify problems and initiate solutions.
* Demonstrates a forward-thinking approach, continually looking for ways to improve processes, tools and resources to best serve the healthcare providers accessing the service, and the primary/secondary clients.
* Knowledge of general computer software, including Microsoft Office.
Preferred Qualifications:
* Telephone-based customer service experience.
* Fluid knowledge of common medical and hospital terminology required.
* Experience working in a fast-paced healthcare environment, preferably including clinician interaction.
* Knowledge of specialty software, including Infinity, E-Centaurus, Cerner, and/or AMiON.
Physical Demands
Please click here to view the Physical Demands
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.
Children’s Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.