LEP Patient Family Advocate

* Bachelor's degree or equivalent, preferred.
* Effective interpersonal communicator.
* Has deep understanding of the impact culture, limited English proficiency, limited health literacy and poor communication have on the quality and safety of health care.
* Advocacy skills for LEP patients to obtain adequate communication help in clinical encounters.
* Ability to function with competence and sensitivity in cross-cultural situations.
* Cultural mediation skills: ability to connect divergent culturally-conditioned behaviors, expectations and values held by individuals, when relevant to patient care.
* Quick learner with strong problem solving skills.
* Positive attitude and ability to work well in a team.
* Experience with, and affinity for, working with children and families.
* Demonstrated interpreting and translating experience in health-related contexts.
* Demonstrated verbal proficiency in English and the target language (Spanish); ability to grasp readily and completely what others say in either language; ability to speak and be readily understood in either language.
* Ability to facilitate understanding in communication between others who speak different languages.
* Demonstrated written competence in both English and the target language (Spanish).
* Ability to find means of expression that will enable understanding when there are no equivalent words or phrases between the two languages.
* Knowledge of basic anatomy and physiology, as well as medical diagnostic procedures and treatments.
* Operational knowledge of and adherence to the medical interpreter standards of practice and code of ethics when functioning as interpreter.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.