Security Dispatcher
- 📁
- Non-Clinical Support Services
- 📅
- 220 Total Views
*Must possess excellent multi-tasking abilities.
*Must be capable of prioritizing tasks and setting priorities in a fast paced, multi-faceted environment.
*Excellent verbal, writing and computer skills required.
*Must be able to prepare verbal and written reports.
*Must complete and pass Basic Life Support (BLS) and Automatic External Defibrillator (AED) training within 90 days of hire.
*Must be able to wear respiratory protection (N-95 respirator, full face respirator and PAPR), be fit tested and able to pass respirator physical.
*Must be able to successfully pass background checks of the Bureau of Criminal Apprehension (BCA) and Department of Human Services (DHS).
Education:
*High school diploma or equivalent required.
*Bachelor's or Associate's Degree in Law Enforcement, Criminal Justice, Business, Psychology or Sociology preferred.
Experience:
*Prior experience in a security officer/public safety/dispatcher field preferred.
*Prior Law Enforcement or security dispatcher experience preferred.
*Emergency Operations Center experience preferred.
*Healthcare knowledge/experience preferred.
License/Certification Preferences:
*Certified 911 or Emergency Response Dispatcher preferred.
Knowledge/Skills/Abilities:
*Excellent verbal and written communication skills a must.
*Must be able to use or learn computer programs for dispatching officers, report writing, information database look ups, email, access control and video monitoring systems.
*Ability to operate, or learn to use, two-way radios, telephone, copier, fax and pager notification systems.
*Ability to work independently and as a team.
*Ability to communicate effectively with others both orally and in writing.
*Ability to retain knowledge, information, and directions on an ongoing basis and communicate effectively with others.
*Ability to comprehend numerous policies, procedures, concepts and to be able to make decisions using discretion and interpretive judgment based on general and specific policies.
*Ability to maintain accurate records.
*Must be customer service oriented.
*Knowledge of verbal and physical de-escalation, use of force continuum and arrest laws preferred.
*Ability to walk and climb stairs.
*Ability to see and hear accurately in both day and nighttime conditions.
*Skill in operating portable radio devices.
*Ability to detect irregularities, such as security breaches, facility and safety hazards and emergency situations.
*Effectively contacts and interacts with emergency responders, such as police, fire, and/or ambulance personnel as required.
*Maintains confidentiality in all aspects of the job.
Physical Demands
Please click here to view the Physical Demands
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.
Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
*Must be capable of prioritizing tasks and setting priorities in a fast paced, multi-faceted environment.
*Excellent verbal, writing and computer skills required.
*Must be able to prepare verbal and written reports.
*Must complete and pass Basic Life Support (BLS) and Automatic External Defibrillator (AED) training within 90 days of hire.
*Must be able to wear respiratory protection (N-95 respirator, full face respirator and PAPR), be fit tested and able to pass respirator physical.
*Must be able to successfully pass background checks of the Bureau of Criminal Apprehension (BCA) and Department of Human Services (DHS).
Education:
*High school diploma or equivalent required.
*Bachelor's or Associate's Degree in Law Enforcement, Criminal Justice, Business, Psychology or Sociology preferred.
Experience:
*Prior experience in a security officer/public safety/dispatcher field preferred.
*Prior Law Enforcement or security dispatcher experience preferred.
*Emergency Operations Center experience preferred.
*Healthcare knowledge/experience preferred.
License/Certification Preferences:
*Certified 911 or Emergency Response Dispatcher preferred.
Knowledge/Skills/Abilities:
*Excellent verbal and written communication skills a must.
*Must be able to use or learn computer programs for dispatching officers, report writing, information database look ups, email, access control and video monitoring systems.
*Ability to operate, or learn to use, two-way radios, telephone, copier, fax and pager notification systems.
*Ability to work independently and as a team.
*Ability to communicate effectively with others both orally and in writing.
*Ability to retain knowledge, information, and directions on an ongoing basis and communicate effectively with others.
*Ability to comprehend numerous policies, procedures, concepts and to be able to make decisions using discretion and interpretive judgment based on general and specific policies.
*Ability to maintain accurate records.
*Must be customer service oriented.
*Knowledge of verbal and physical de-escalation, use of force continuum and arrest laws preferred.
*Ability to walk and climb stairs.
*Ability to see and hear accurately in both day and nighttime conditions.
*Skill in operating portable radio devices.
*Ability to detect irregularities, such as security breaches, facility and safety hazards and emergency situations.
*Effectively contacts and interacts with emergency responders, such as police, fire, and/or ambulance personnel as required.
*Maintains confidentiality in all aspects of the job.
Physical Demands
Please click here to view the Physical Demands
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.
Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.